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Please find commonly asked questions you may also have about Tropical Tails!
We want to keep an open line of communications with our clients and will answer any additional questions you may have about your pup's stay with us! It is important to us that all our clients feel like we truly are a part of your O'hana!
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Requirements
Must be Spayed/Neutered if over 10 months of age.
Must be up to date on Rabies, Distemper/Parvovirus and Bordetella in the past Year.
*All Dogs will go through an "Interview" their first time coming to ensure they get along with the group. If you are unsure if they get along with other dogs of their size, please schedule a day ahead of any boarding.
**This is considered a daycare day and will either have a half day or full day charge depending how their visit goes.
*Dogs over 10 years of age will not be boarded due to the stress it may cause them.
How do you place dogs in play groups?
To place a dog with a group that best fit their style of play and behavior, we slowly introduce a new dog in a series of steps where we will watch the dogs body language. It is difficult to say how long it takes, as like people, Dogs are different and can adjust to new situations and places at a different rate.
What does a dogs day look like?
Their day could look differently based on the day and any activities we have going on. We group the dogs into 5-8 dogs that they get along with and take turns with each group between our 2 indoor play areas and our outdoor yard. We use this time in between a groups rotation to allow the dogs the space to decompress to help with any over stimulation. During these rest breaks we also do enrichment activities with them taking turns with each pup!
Boarding dogs will get 1 1/2 hrs per meal time to digest and rest in between all the playing and activities.
What Do We Need to Bring?
It is Completely up to you what you would like to bring for your pups stay with us! You know your dog best and we will support you in what your pup needs to be comfortable with us. While it is usually recommended to keep them on their regular food to avoid an upset tummy, we can also make it easy on your planning, and provide bowls, blankets and food if preferred.
Can We Bring Medication?
Yes! if your dog takes a regular medication for their health, please bring it.
Can We Check on Our Dog?
Yes! You can call or text us anytime during business hours to check in on your pups! We also do our best to keep you up to date on their stay with pictures sent to you!